Bonjour,
je m'oriente vers vous pour ma problématique que je rencontre depuis ma souscription à la fibre Maroc telecom.
je constate plusieurs déconnexions (perte du signale fibre) entre et 5 et 15 fois par jours et ce depuis que j'ai pris l'abonnement chez IAM.
j'ai appelé le SAV plusieurs fois, le technicien se déplace teste le signal et me dit que tout est bon et qu'il faut nettoyer les port Fibre car s'il y a de la poussière il va se déconnecter, mais cela ne change absolument rien ça continue de se deconnecter.
j'ai un G-240W-A de NOKIA
ci dessous un petit aperçu de mon fichier log
2020-11-05 16:32:39[wa]Fiber disconnected
2020-11-05 16:32:47[wa]Generate PON RX LOW_RCVD_OPT_PWR_ALARM : PON RX current -inf , alarm threshold -28.0
2020-11-05 16:32:47[wa]Generate PON TX LOW_TX_OPT_PWR_ALARM : PON TX current -inf , alarm threshold -0.5
2020-11-05 16:34:41[wa]Clear PON RX LOW_RCVD_OPT_PWR_ALARM : PON RX current -19.4,alarm threshold -28.0,
2020-11-05 16:34:47[wa]Fiber connected
2020-11-05 16:34:51[wa]Clear PON TX LOW_TX_OPT_PWR_ALARM : PON TX current 2.3,alarm threshold -0.5,
2020-11-05 16:35:12[er][CFGVOIP]rts_voiceProfCTIADDiagnostics.c:52:Get RegistrarServer address failed.
2020-11-05 16:35:12[er][CFGVOIP]rts_voiceProfCTIADDiagnostics.c:71:Get Standby RegistrarServer address failed.
2020-11-05 16:35:24[er]The inercep come from cgi login.cgi
2020-11-05 18:07:17[er][VOIP]SSErrorHandler.cpp:69:ERROR [siptx,-1,NOTIFY_ONLY] - parse error - dropping message : No CRLF to mark Request or Response Line^M
2020-11-05 21:34:13[wa]Fiber disconnected
2020-11-05 21:34:20[wa]Generate PON RX LOW_RCVD_OPT_PWR_ALARM : PON RX current -inf , alarm threshold -28.0
2020-11-05 21:34:21[wa]Generate PON TX LOW_TX_OPT_PWR_ALARM : PON TX current -inf , alarm threshold -0.5
2020-11-05 21:36:15[wa]Clear PON RX LOW_RCVD_OPT_PWR_ALARM : PON RX current -19.4,alarm threshold -28.0,
2020-11-05 21:36:19[wa]Fiber connected
2020-11-05 21:36:21[wa]Clear PON TX LOW_TX_OPT_PWR_ALARM : PON TX current 2.3,alarm threshold -0.5,
2020-11-05 21:36:38[er][CFGVOIP]rts_voiceProfCTIADDiagnostics.c:52:Get RegistrarServer address failed.
2020-11-05 21:36:38[er][CFGVOIP]rts_voiceProfCTIADDiagnostics.c:71:Get Standby RegistrarServer address failed.
2020-11-06 00:34:51[wa]Fiber disconnected
2020-11-06 00:34:57[wa]Generate PON RX LOW_RCVD_OPT_PWR_ALARM : PON RX current -inf , alarm threshold -28.0
2020-11-06 00:34:58[wa]Generate PON TX LOW_TX_OPT_PWR_ALARM : PON TX current -inf , alarm threshold -0.5
2020-11-06 00:36:52[wa]Clear PON RX LOW_RCVD_OPT_PWR_ALARM : PON RX current -19.4,alarm threshold -28.0,
2020-11-06 00:36:57[wa]Fiber connected
2020-11-06 00:36:58[wa]Clear PON TX LOW_TX_OPT_PWR_ALARM : PON TX current 2.3,alarm threshold -0.5,
2020-11-06 00:37:11[er][CFGVOIP]rts_voiceProfCTIADDiagnostics.c:52:Get RegistrarServer address failed.
2020-11-06 00:37:11[er][CFGVOIP]rts_voiceProfCTIADDiagnostics.c:71:Get Standby RegistrarServer address failed.
2020-11-06 00:37:16[wa]Fiber disconnected
2020-11-06 00:37:26[wa]Generate PON RX LOW_RCVD_OPT_PWR_ALARM : PON RX current -inf , alarm threshold -28.0
2020-11-06 00:37:26[wa]Generate PON TX LOW_TX_OPT_PWR_ALARM : PON TX current -inf , alarm threshold -0.5
2020-11-06 00:40:08[wa]Fiber connected
2020-11-06 00:40:09[wa]Clear PON RX LOW_RCVD_OPT_PWR_ALARM : PON RX current -19.4,alarm threshold -28.0,
2020-11-06 00:40:09[wa]Clear PON TX LOW_TX_OPT_PWR_ALARM : PON TX current 2.3,alarm threshold -0.5,
2020-11-06 00:40:20[er][CFGVOIP]rts_voiceProfCTIADDiagnostics.c:52:Get RegistrarServer address failed.
2020-11-06 00:40:20[er][CFGVOIP]rts_voiceProfCTIADDiagnostics.c:71:Get Standby RegistrarServer address failed.
2020-11-06 03:36:51[er][VOIP]SSErrorHandler.cpp:69:ERROR [siptx,-1,NOTIFY_ONLY] - parse error - dropping message : No CRLF to mark Request or Response Line^M
2020-11-06 08:01:18[wa]Fiber disconnected
2020-11-06 08:01:21[wa]Generate PON RX LOW_RCVD_OPT_PWR_ALARM : PON RX current -inf , alarm threshold -28.0
2020-11-06 08:01:22[wa]Generate PON TX LOW_TX_OPT_PWR_ALARM : PON TX current -inf , alarm threshold -0.5
2020-11-06 08:03:19[wa]Clear PON RX LOW_RCVD_OPT_PWR_ALARM : PON RX current -19.3,alarm threshold -28.0,
2020-11-06 08:03:25[wa]Fiber connected
2020-11-06 08:03:25[wa]Clear PON TX LOW_TX_OPT_PWR_ALARM : PON TX current 2.3,alarm threshold -0.5,
2020-11-06 08:03:42[er][CFGVOIP]rts_voiceProfCTIADDiagnostics.c:52:Get RegistrarServer address failed.
2020-11-06 08:03:42[er][CFGVOIP]rts_voiceProfCTIADDiagnostics.c:71:Get Standby RegistrarServer address failed.
2020-11-06 10:25:31[er]authentation pass , information come from login.cgi
est ce que quelqu'un rencontre le meme souci que moi, quelles sont les piste que je pourrai explorer et est ce que c'est possible de revenir à l'ADSL si cela continue?
merci