La Fibre

Fournisseurs d'accès à Internet fixe en France métropolitaine => SFR / RED => SFR Incidents câble => Discussion démarrée par: martel le 08 octobre 2016 à 23:55:58

Titre: Probleme de connexion perdues
Posté par: martel le 08 octobre 2016 à 23:55:58
Bonsoir,

Depuis plusieurs jours, le soir, je perds la connexion pendants plusieurs minutes:

D'ou ça peut venir? Que dois-je faire? Merci!!

Citer
08/10/2016 à 23:50:48     CM States Notify - CM is operational
 08/10/2016 à 23:50:42     DHCP WARNING - Non-critical field invalid in response ;CM-MAC=c0:d9:62:2c:f9:4c;CMTS-MAC=00:01:5c:87:a4:63;CM-QOS=1.1;CM-VER=3.0;
 08/10/2016 à 23:50:31     Honoring MDD; IP provisioning mode = IPv4
 08/10/2016 à 23:50:24     SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=c0:d9:62:2c:f9:4c;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;
 08/10/2016 à 23:49:46     Lost MDD Timeout;CM-MAC=c0:d9:62:2c:f9:4c;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;
 08/10/2016 à 23:49:46     SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=c0:d9:62:2c:f9:4c;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;
 08/10/2016 à 23:49:29     SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=c0:d9:62:2c:f9:4c;CMTS-MAC=00:01:5c:87:a4:63;CM-QOS=1.0;CM-VER=3.0;
 08/10/2016 à 23:49:28     SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=c0:d9:62:2c:f9:4c;CMTS-MAC=00:01:5c:87:a4:63;CM-QOS=1.0;CM-VER=3.0;
 08/10/2016 à 23:49:27     SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=c0:d9:62:2c:f9:4c;CMTS-MAC=00:01:5c:87:a4:63;CM-QOS=1.0;CM-VER=3.0;
 08/10/2016 à 23:49:18     SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=c0:d9:62:2c:f9:4c;CMTS-MAC=00:01:5c:87:a4:63;CM-QOS=1.0;CM-VER=3.0;
 08/10/2016 à 23:49:16     SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=c0:d9:62:2c:f9:4c;CMTS-MAC=00:01:5c:87:a4:63;CM-QOS=1.0;CM-VER=3.0;
 08/10/2016 à 23:49:16     SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=c0:d9:62:2c:f9:4c;CMTS-MAC=00:01:5c:87:a4:63;CM-QOS=1.0;CM-VER=3.0;
 08/10/2016 à 23:49:15     SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=c0:d9:62:2c:f9:4c;CMTS-MAC=00:01:5c:87:a4:63;CM-QOS=1.0;CM-VER=3.0;
 08/10/2016 à 23:48:41     SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=c0:d9:62:2c:f9:4c;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;
 08/10/2016 à 23:48:39     SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=c0:d9:62:2c:f9:4c;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;
 08/10/2016 à 23:48:34     Lost MDD Timeout;CM-MAC=c0:d9:62:2c:f9:4c;CMTS-MAC=00:01:5c:87:a4:63;CM-QOS=1.0;CM-VER=3.0;
 08/10/2016 à 23:48:27     SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=c0:d9:62:2c:f9:4c;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;
 08/10/2016 à 23:48:10     SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=c0:d9:62:2c:f9:4c;CMTS-MAC=00:01:5c:87:a4:63;CM-QOS=1.0;CM-VER=3.0;
 08/10/2016 à 23:47:42     SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=c0:d9:62:2c:f9:4c;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;
 08/10/2016 à 23:47:17     Lost MDD Timeout;CM-MAC=c0:d9:62:2c:f9:4c;CMTS-MAC=00:01:5c:87:a4:63;CM-QOS=1.0;CM-VER=3.0;
 08/10/2016 à 23:47:10     SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=c0:d9:62:2c:f9:4c;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;
 08/10/2016 à 23:47:00     Lost MDD Timeout;CM-MAC=c0:d9:62:2c:f9:4c;CMTS-MAC=00:01:5c:87:a4:63;CM-QOS=1.0;CM-VER=3.0;
 08/10/2016 à 23:46:53     SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=c0:d9:62:2c:f9:4c;CMTS-MAC=00:01:5c:87:a4:63;CM-QOS=1.0;CM-VER=3.0;
 08/10/2016 à 23:46:46     SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=c0:d9:62:2c:f9:4c;CMTS-MAC=00:01:5c:87:a4:63;CM-QOS=1.0;CM-VER=3.0;
 08/10/2016 à 23:46:45     SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=c0:d9:62:2c:f9:4c;CMTS-MAC=00:01:5c:87:a4:63;CM-QOS=1.0;CM-VER=3.0;
 08/10/2016 à 23:46:40     SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=c0:d9:62:2c:f9:4c;CMTS-MAC=00:01:5c:87:a4:63;CM-QOS=1.0;CM-VER=3.0;
 08/10/2016 à 23:46:39     SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=c0:d9:62:2c:f9:4c;CMTS-MAC=00:01:5c:87:a4:63;CM-QOS=1.0;CM-VER=3.0;
 08/10/2016 à 23:46:19     Lost MDD Timeout;CM-MAC=c0:d9:62:2c:f9:4c;CMTS-MAC=00:01:5c:87:a4:63;CM-QOS=1.0;CM-VER=3.0;
 08/10/2016 à 23:46:12     CM States Notify - Loss of Sync
 08/10/2016 à 23:46:09     Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=c0:d9:62:2c:f9:4c;CMTS-MAC=00:01:5c:87:a4:63;CM-QOS=1.1;CM-VER=3.0;
 08/10/2016 à 23:45:49     MDD message timeout;CM-MAC=c0:d9:62:2c:f9:4c;CMTS-MAC=00:01:5c:87:a4:63;CM-QOS=1.1;CM-VER=3.0;
 08/10/2016 à 23:45:48     SYNC Timing Synchronization failure - Failed to receive MAC SYNC frame within time-out period;CM-MAC=c0:d9:62:2c:f9:4c;CMTS-MAC=00:01:5c:87:a4:63;CM-QOS=1.1;CM-VER=3.0;
Titre: Probleme de connexion perdues
Posté par: martel le 09 octobre 2016 à 00:08:19
ça reprend ...

Code: [Sélectionner]
09/10/2016 à 02:04:55 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=c0:d9:62:2c:f9:4c;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;
 09/10/2016 à 02:03:57 Lost MDD Timeout;CM-MAC=c0:d9:62:2c:f9:4c;CMTS-MAC=00:01:5c:87:a4:63;CM-QOS=1.0;CM-VER=3.0;
 09/10/2016 à 02:03:50 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=c0:d9:62:2c:f9:4c;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;
 09/10/2016 à 02:03:44 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=c0:d9:62:2c:f9:4c;CMTS-MAC=00:01:5c:87:a4:63;CM-QOS=1.0;CM-VER=3.0;
 09/10/2016 à 02:03:38 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=c0:d9:62:2c:f9:4c;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;
 09/10/2016 à 02:03:02 Lost MDD Timeout;CM-MAC=c0:d9:62:2c:f9:4c;CMTS-MAC=00:01:5c:87:a4:63;CM-QOS=1.0;CM-VER=3.0;
 09/10/2016 à 02:02:56 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=c0:d9:62:2c:f9:4c;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;
 09/10/2016 à 02:02:45 SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=c0:d9:62:2c:f9:4c;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;
 09/10/2016 à 02:02:44 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=c0:d9:62:2c:f9:4c;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;
 09/10/2016 à 02:02:38 SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=c0:d9:62:2c:f9:4c;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;
 09/10/2016 à 02:02:36 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=c0:d9:62:2c:f9:4c;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;
 09/10/2016 à 02:02:30 SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=c0:d9:62:2c:f9:4c;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;
 09/10/2016 à 02:02:29 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=c0:d9:62:2c:f9:4c;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;
 09/10/2016 à 02:02:26 SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=c0:d9:62:2c:f9:4c;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;
 09/10/2016 à 02:02:22 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=c0:d9:62:2c:f9:4c;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;
 09/10/2016 à 02:02:20 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=c0:d9:62:2c:f9:4c;CMTS-MAC=00:01:5c:87:a4:63;CM-QOS=1.0;CM-VER=3.0;
 09/10/2016 à 02:02:18 CM States Notify - Loss of Sync
 09/10/2016 à 02:02:16 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=c0:d9:62:2c:f9:4c;CMTS-MAC=00:01:5c:87:a4:63;CM-QOS=1.1;CM-VER=3.0;
Titre: Probleme de connexion perdues
Posté par: K-L le 09 octobre 2016 à 07:47:40
Ça sent le brouilleur à plein nez :(
Titre: Probleme de connexion perdues
Posté par: Fouad de SFR le 13 octobre 2016 à 12:15:31
Bonjour,

Effectivement, la piste du brouilleur semble la plus appropriée (a défaut d'un problème de signal en réception)

Pouvez vous le transmettre la MAC MODEM par MP, je vous transmettrais le rapport de l'analyse.

Cordialement